Privacy Policy

This Privacy Policy outlines how TreesKD ("we", "our", or "us") collects, uses, and protects your information when you visit and interact with our website treeskd.com. We are committed to complying with the Australian Privacy Act 1988.

Information We Collect

We do not require account registration, so we collect minimal personal information. The information we may collect includes:

• Information you provide: If you use our Contact form or Self-Exclusion form, we collect your name, email address, and message content.
• Automatically collected data: We collect non-personally identifiable information such as browser type, device type, IP address (anonymized), and interaction metrics using essential cookies.

How We Use Information

Your information is used strictly for the following purposes:

• To respond to your inquiries and support requests.
• To process self-exclusion requests.
• To monitor website performance and improve the user experience.
• To ensure the security and integrity of our platform.

Cookies and Tracking

We use cookies to enhance your experience. You can manage your cookie preferences through our cookie banner. For detailed information, please read our full Cookie Policy.

Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may use trusted third-party services (such as web hosting and analytics providers) who assist us in operating our website, so long as those parties agree to keep this information confidential.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you and to ask that your personal information be corrected or deleted. Contact us at support@treeskd.com to exercise these rights.